Peloton Recalls 833,000 Bikes Over Seat Post Issue

Peloton Recalls 833,000 Bikes Over Seat Post Issue

Pelotonis recalling its original Bike+ after receiving reports that the seat post broke and detached from the equipment during use, leading to two injuries, the Consumer Product Safety Commission said in a news release Thursday.

The recall impacts 833,000 units, touching every original Bike+ the company sold that was manufactured between 2019 and 2022. The bikes were sold between January 2020 and April 2025, but Peloton stopped manufacturing them in 2022.

The recall comes after Peloton received two reports of injuries “due to a fall” after the post broke off, the CPSC said in its release. It received three reports in total about the issue.

The CPSC said consumers should immediately stop using the bikes and contact Peloton for free repair. The company is offering a free seat post that users can install at home, the agency said.

In a statement Thursday, Peloton said, “The integrity of our products and our Members’ well-being are our top priorities.” The company encouraged users to request the new part “as soon as possible.”

The notice Thursday marks the second time Peloton has had to recall one of its bike models due to issues with the seat post.

In May 2023, the company recalled every base Bike model that it ever sold, totaling 2.2 million units, after receiving 35 reports of the seat post breaking and detaching during use. The issue led to 13 injuries, including a fractured wrist, lacerations and bruises.

At the time, the company said the recall led to higher-than-expected membership churn, as between 15,000 and 20,000 people paused their monthly subscriptions while waiting for the seat post to be replaced. Replacing the parts cost at least $40 million during its fiscal 2023 fourth quarter, the company said at the time.

The recall Thursday, the fifth since Peloton’s founding, comes as CEO Peter Stern looks to get the fitness company back to growth and move past the many issues it has faced since its founding.

Changing consumer dynamics have plagued the company since the end of the Covid-19 pandemic, but so have its recalls, including one for its Tread+ treadmill in 2021 after a child was killed.

Just over a month ago, Peloton relaunched its product assortmentraised prices and unveiled new features ahead of the crucial holiday shopping season.

The current quarter is Peloton’s biggest for hardware sales.

The company is expected to report fiscal first-quarter 2026 earnings after the bell on Thursday.

Clarification: This story was updated to clarify that the recall affects every original Bike+ sold that was manufactured between 2019 and 2022.


Disclaimer: This news article has been republished exactly as it appeared on its original source, without any modification.
We do not take any responsibility for its content, which remains solely the responsibility of the original publisher.


Author: uaetodaynews
Published on: 2025-11-07 12:42:00
Source: uaetodaynews.com

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